Location: Kalamazoo, MI
Department: Brokerage
Classification: Non-Exempt
Reports To: General Manager

Position Summary

The Brokerage Assistant provides full administrative, brokerage, and marketing support to Jodi K. Milks, CCIM. This role is critical in managing listings, supporting transactions, and ensuring the smooth operation of brokerage functions.

Organizational Values

At the core of our company, we value:

• Service – Clients are the reason we exist, and exceptional service is at our core.
• Excellence – Our skills, values, work ethic, and attitude define a culture of excellence.
• Innovation – We embrace forward-thinking practices for industry-leading results.
• Integrity – We are honest, trustworthy, and dependable.
• People – Our team members and clients are our highest priority.
• Teamwork – Collaboration fuels our success.

Essential Responsibilities

• Serve as a liaison with web-based listing services for property listings.
• Handle listing procedures such as new listings, extensions, amendments, terminations, and closed deals.
• Conduct property research and data compilation for clients and prospects.
• Create marketing packages, including property data, aerials, and image editing.
• Prepare proposals, specialty marketing materials, corridor maps, and reports.
• Maintain and update databases for listings, transactions, and contacts.
• Assist with closing procedures, including tracking dates, documentation, and commission invoices.
• Manage sign installations, changes, and removals.
• Respond to property inquiries from brokers, clients, and prospects.
• Function as an executive assistant, including scheduling meetings and handling correspondence.

Non-Essential Responsibilities

• Create and distribute mailing lists.
• Assist with eBlasts and social media marketing.
• Provide backup support to other Brokerage Assistants as needed.
• Perform general administrative duties such as phone calls, scheduling, and document preparation.
• Send property comparables to appraisers.
• Recommend policies and procedures to improve efficiency and satisfaction.

Supervision

This position follows established work procedures, receiving periodic performance checks and referring unique questions to the General Manager.

Qualifications

Education & Experience

• Associate’s degree required; Bachelor’s degree preferred.
• At least one year of real estate experience.
• Real estate license preferred or willingness to obtain one.

Skills & Competencies

• Proficiency in Microsoft Office, Adobe Creative Suite, Google Earth, and DocuSign.
• Strong attention to detail and organizational skills.
• Ability to communicate effectively both verbally and in writing.
• Ability to work independently and within a team.
• Strong time management and task prioritization skills.

Core Competencies

• Detail-Oriented – Ensures accuracy in documentation and data.
• Organized – Manages multiple projects efficiently.
• Works Well Under Pressure – Maintains composure in stressful situations.
• Effective Communicator – Clearly conveys messages and processes feedback.
• Task Completion – Follows through on assignments accurately and efficiently.

How to Apply

Interested candidates should apply via Indeed at:
Apply Here