WSI - Workforce Strategies, Inc. | Staffing Branch Manager

November 5, 2020

Job Listing


As the Staffing Branch Manager, you are the heartbeat of WSI’s staffing department. You’ll drive overall operational excellence by ensuring that your staffing team is working “The WSI Way.” Not only will you play an essential internal role as you lead a team of account managers and staffing coordinators, but you’ll also serve as a key partner to our clients as you help drive the growth and success of top-performing organizations across Southwest Michigan. You’ll thrive in this role if you welcome an ever-changing work environment, love a good challenge, have excellent people skills, and naturally choose positivity over negativity in any situation you’re faced with.

Here’s what you’ll love about working with WSI: we understand the power of a positive and fulfilling workplace (after all, we’ve won some awards because of it). We live and breathe it every day, and love helping others experience it too. Our purpose was even shaped by it: “Empowering others to live their best lives.”


Your typical week will consist of: 

  • Ensuring that all WSI initiatives, best practices, processes, and procedures are effectively communicated to your team and that they have the support they need to successfully implement them
  • Monitoring, evaluating, and driving the financial success of your branch using KPIs and other data
  • Energetically driving WSI’s goal of sustaining a world-class workplace by embodying our company culture; promoting a positive, professional, and connected working environment that results in a team of WSI zealots
  • Leading, coaching, rewarding, supporting, and developing all team members in your office
  • Brainstorming and/or researching relevant sourcing methods for open orders, often working closely with Marketing to help externally
  • Supporting Account Managers with client engagement, ensuring WSI is providing quality service, transparent communication, and promoting growth
  • Partnering with HR Manager to understand and follow all required HR procedures
  • Partnering with the Risk Manager on worker’s compensation and unemployment initiatives
  • Partnering with the Talent Manager to conduct 30, 60, 90-day TouchPoints with new/transferred/promoted team members within your branch
  • Partnering with Sales and oversee successful onboarding of new clients Working closely with Director of Staffing Operations to establish and reach budgeted targets
  • Representing WSI at job fairs and other community events as needed

We’d love to talk to you if: 

  • You have a sense of humor, a positive attitude and can shake off stress
  • You are proactive and self-motivated
  • You are a confident, innovative, and respected leader
  • You have demonstrated (or have a strong interest in developing) leadership experience
  • Your analytical, strategizing, and customer service skills are a force to be reckoned with
  • You have previous experience in staffing or manufacturing/light industrial environments
  • Your middle name is Multi-Tasking
  • Your second middle name is Detail-Oriented
  • You can effectively prioritize tasks in your sleep


  • Associates Degree or higher
  • 5-10 years of experience in a management or leadership position
  • Background in: Account Management Customer Service Human Resources Sales/Marketing Business/Management Communications

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