The executive assistant provides high-level, proactive, and administrative support to assigned members of the Senior Care Partners P.A.C.E. Leadership Team. This role ensures the efficient use of time, as well as productive interactions with the leadership team, leaders, staff, and any applicable stakeholders focusing on accountabilities and outcomes. This role is responsible for handling confidential information and requests, arranging travel and meetings/events, preparing reports and presentations, and assisting with a variety of administrative functions as needed.
Accountability Chart Key Roles
- Provides high-level administrative support for Leadership Team members and applicable stakeholders
- Provides excellent customer service to internal and external customers
- Oversee planning and execution of events
Duties and Responsibilities
- Support the leadership team with high-level, confidential, executive needs promoting the organization’s core values and processes.
- Prepare executive-level reports and presentations for the applicable leadership team member.
- Handle confidential information and communications for the leadership team members.
- Full comprehension of the company’s operations, core values, processes, and EOS (Entrepreneurial Operating System).
- Prepares materials as needed for meetings, special events, presentations, and community education.
- Coordinates schedule and/or calendar; set up meetings as needed; schedule travel and conference accommodations for the leadership team.
- Handles the logistics and needs for events as needed.
- Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution for the leadership team members.
- Answer calls or greet visitors and determine whether they should be given access.
- Open, sort, and distribute incoming correspondence for leadership team members, including USPS mail, faxes, and email.
- Handle schedule and calendar management for the leadership team as needed.
- Provide administrative support for meetings, distribute packets, take minutes and communicate as needed.
- Arrange travel plans and offsite meetings or events for the leadership team.
- Assist in scheduling meetings, including reserving rooms and ordering food and beverages.
- Assist with special projects as directed by the leadership team members.
- Perform general office duties such as sending out shipments or mail and maintaining files for leadership team members.
- Arranges food service and room reservations for meetings and events.
- Provide administration support for PCP’s and NP’s as directed.
- Utilize the Entrepreneurial Operating System (‘EOS Worldwide” by Gino Wickman) business model to drive focus within the organization.
- Must complete all required education and file requirements on time.
- Must care, support, and collaborate with everyone involved in the participant’s care including staff and the participant’s family using the participant-centered care model.
- Keeps leader informed of problems or issues.
- Performs other duties as assigned.
- Associates degree required in an applicable field; Bachelor’s degree preferred.
- Must have at least 5 years experience supporting an executive leader, preferably a CEO or president and within the healthcare field.
- Proficiency with MS Office Suite, Word, Outlook, PowerPoint & Excel.
- Well-developed ability to show discretion and maintain confidentiality.
- Strong communication skills, both written and verbal.
- Must clearly demonstrate a high degree of organizational skills.