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Southwest Michigan First | Executive Assistant and Front Desk Concierge

October 7, 2021

Job Listing

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Southwest Michigan First is seeking an experienced CEO executive assistant and front desk concierge. This is a dual-faceted role that is vital to the organization. An effective executive assistant and front desk concierge should be extremely organized, detailed, strategic, energetic, and looking for an exceptional new opportunity. Responsibilities fall into two categories:

Executive Assistant

  • Act as the point of contact among executives, employees, clients, and other external partners
  • Manage executives’ calendars and set up meetings
  • Make travel and accommodation arrangements
  • Manage executive expense reports
  • Create internal and external communications on behalf of the executive team including memos, emails, presentations, and reports

Front Desk Concierge

  • Act as the first point of contact between guests and Southwest Michigan First
  • Screen and direct phone calls
  • Ensure that the office is clean and tidy at all times
  • Act as liaison between the team and building management to resolve office issues
  • Maintain inventory of supplies and order new stock as needed, including kitchen groceries and office supplies
  • Set-up meetings with high attention to detail, including ordering meals, providing beverages, and accommodating the needs of the meeting host

The minimum essential requirements of the position are:

  • Bachelor’s degree
  • A minimum of 3 to 5 years experience in a similar role
  • Is efficient, driven, and able to self-manage
  • Possesses strong written and verbal communication skills
  • Executes with the highest attention to detail
  • Learns quickly and is computer-savvy; Proficient in Microsoft Office products (Outlook, Excel, PowerPoint, Word) and a working knowledge of Salesforce is helpful, but not required.
  • Meets deadlines on or before schedule
  • Anticipate needs and implications of actions
  • Must have a service-oriented mindset and be capable of making every guest feel valued
  • Knowledge of basic office equipment, including printers, scanners, copiers, etc.
  • Able to act with discretion and confidentiality

Interested? Apply now through Indeed! All applications require:

  • Cover Letter
  • Resume

About Southwest Michigan First

Southwest Michigan First is an organization of privately funded economic development advisors who act as the catalyst for economic success in Southwest Michigan. Founded in 1999 on the principle that the greatest force for change is a job, the organization works across all industries throughout the seven counties making up the Southwest Michigan region.

Southwest Michigan First provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Southwest Michigan First complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Paid time off

Schedule:

  • 8-hour shift

Ability to commute/relocate:

  • Kalamazoo, MI 49007: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • Bachelor’s (Preferred)

Experience:

  • Administrative Support: 3 years (Preferred)

Work Location:

  • One location

Work Remotely:

  • No

Work Location: One location

 

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